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Our Team

pam1Pam Cail, Sr. Vice President, ext 14
Pam brings over 30 years experience in the logistics industry, in all facets of the business. With the heart of school teacher, Pam is thrilled to teach our customers the freight forwarding process, and through her “Pam 101”, as we like to call it, works hard to make every shipper a “smart importer” and find the best option to meet each customer’s needs.

Shane Hendon – LCB, Mgr Operations & Compliance, ext 21
My name is Shane Hendon and I am a long time licensed Customs broker (LCB).  My wife and I have two wonderful daughters and we enjoy music, the outdoors and living life to its fullest.  We are animal lovers and are active in our local pit bull rescue foundation.

Ruthie Price – Import Agent, ext 12
Ruthie has been with HYC Logistics for 6 1/2 years with 16 years of industry experience.  Her first love and passion is designing floral arrangements and designer baskets. Although this maybe her first love, cruising the Caribbean seas on her favorite cruise line is a close second. Ruthie is passionate about providing supreme service to her clients. She is energetic and drives a positive culture among her peers. Ruthie thrives in this ever changing industry.


Marty Bare – Accounts Receivable & Admin, ext 27
I’ve been at HYC for five years now. I have experience in almost every facet of daily business operations. My career started in Customer Service and in every aspect of business that has remained my constant motivation. I enjoy spending time with my family and my dog, Oreo.

Lori Haskins – Ecomm Team, ext 20
Lori and her husband take time off and enjoy the fresh air by riding to well-known civil war parks and lakes around the Tennessee area. She also enjoys her wonderful family of two children and two grandchildren along with her 7 furry children. Lori uses her customer service skills from previous employment to coach and encourage all her new and existing E commerce clients. She has attended the Amazon conventions and has gotten to meet many of her clients face to face.

Sue Schoeffer – Ecomm Team, ext 28
I am a Grandmother of a beautiful little girl named Lily Paige that just turned 1. I am an avid Green Bay Packers Fan. I am originally from Wisconsin and love living in the south with my husband Randy and our dog Honey.


Roy Russ – Account Manager, Ext 23
Roy comes to HYC with over 30 years of transportation and logistics experience. After 20 years in the courier business with FedEx, Roy ventured into freight forwarding and customs brokerage.  “I love working with customer and helping them find solutions to their logistics needs.”  Roy is a father of (2) daughters, and grandfather to (4) grandchildren that keep him young at heart.  Please let Roy know how he can help solve your logistics needs.


Jason Williams – Import Operations, Ext 19
Jason is a native Memphian, who spent (15) years working in the utilities industry before starting his career in logistics.  After several successful years in domestic trucking brokerage, Jason is expanding into International Customs Brokerage and Freight Forwarding.  In his role at HYC Jason works in our Import Operations and Warehousing Division. Jason enjoys golf, college football, and live music of all kinds.